Built from 12 months of your club's own CourtReserve data · July 2026
Your booking system handles operations. You know your business is much more than that. It has a heartbeat. Understanding the nuances of that heartbeat is what allows you to make programming decisions that grow revenue.
This free report focuses on 5 key metrics.
640 people played at Cedar Grove for the first time this year. Nearly half were never seen again — and nothing in your system alerted you.
Where this year's 640 first-timers went
Most one-and-dones aren't lost on the day they visit — they're lost in the silent week after, when nothing follows them home. Clubs that support community building, promote seasoned members welcoming newer members, follow up with new players after their first session, and even have features that help members encourage each other to attend — those clubs turn far more first-timers into regulars.
Learn more →These are members who played twice a week or more for at least six months — then dropped by half or more in the last eight weeks. Get in front of negative trends faster and save more renewals.
37 fading regulars · top of the list (sample names)
| Member | Tenure | Was playing | Last 8 weeks | 12-week trend |
|---|---|---|---|---|
| D. Whitfield | 3.1 yrs | 3.2 / wk | 0.4 / wk | |
| R. Okafor | 2.4 yrs | 2.8 / wk | 0.6 / wk | |
| M. Castellanos | 4.7 yrs | 2.5 / wk | 0.9 / wk | |
| J. Pruett | 1.9 yrs | 2.2 / wk | 0.5 / wk | |
| S. Bergstrom | 2.8 yrs | 2.1 / wk | 0.8 / wk | |
| + 32 more in the full report, ranked by tenure and drop-off severity | ||||
A fading regular almost never announces it — but they almost always respond to being noticed. A warm "we've missed you" from their own playing community, sent while the drift is weeks old instead of months, outperforms any win-back discount. What makes it work is seeing the drift early and making the noticing effortless.
Learn more →Play volume isn't spread across your membership — it's carried by a devoted core. That's true at every club, and it isn't a problem to fix. It's a group to grow. The opportunity: make the core bigger, starting with the players sitting just below it.
Share of all 41,200 check-ins
The next tier is one good habit away from the core — and what builds the habit is belonging, not promotions. When a once-a-week player has a regular group that expects them, games that match their level, and standing their community can see, twice a week stops being a decision and becomes a routine. Growing the core is a social project; the clubs that treat it that way get a bigger core every season.
Learn more →Pickleball needs four players for a private court and a whole lot more for an open play. That's why evenings and weekends are your busiest. Do you know which of your members are available in the off-hours? Are you maximizing their play then?
Average court utilization by day & time (12-month average)
Who already plays the quiet hours · hours on court, last 12 months (sample names)
Daytime white space is rarely a demand problem — the players who could fill it (retirees, remote workers, shift workers) simply can't find each other. When level-matched games can assemble themselves into off-peak blocks, empty hours turn into booked courts without discounting a single prime-time dollar.
Learn more →Level-based play is the most requested thing at almost every club — and the hardest to deliver honestly. Today, only a sliver of your actives have a level anyone can trust.
Active players with a documented level rating
Rating coverage grows when a verified level unlocks something players actually want — gated sessions, ladders, better-matched games. Make getting assessed a door players ask to walk through rather than a chore your coaches chase, and coverage becomes a flywheel: every new rating makes the rated programming better, which makes the next rating more wanted.
Learn more →Modest assumptions only — no heroics. This is what small recoveries on each finding would mean for Cedar Grove in a year.
Convert 15% of this year's one-and-dones into members → ≈ 42 memberships that today simply evaporate.
Keep 1 in 3 of the 37 fading regulars → ≈ 12 renewals saved, plus every session they anchor for others.
Sell just 6% of the unused daytime court-hours through matched games → ≈ $11k of found court revenue.
Illustrative math for a sample club. Your report runs the same models on your actual membership, your actual rates, and your actual calendar.
Every suggestion in this report is something a club can run automatically — down to what it looks like on your members' phones. See how the pieces fit.
See how it works →This report is for club leadership. Enter the passcode from your walkthrough to open it.
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